Effective Date: 2025

Lip Service respects your privacy — both your personal information and your peace of mind. This policy explains what we collect, how we use it, and your choices. No legal jargon, no sneaky fine print.

We are based in British Columbia, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). Your information is stored and processed in Canada unless otherwise stated.

1. What We Collect

We collect information in three ways:

a. Information you give us directly

• Your name, email, phone number, or other details when you reach out, subscribe to updates, or request our services.

• Any preferences you share with us regarding your projects, communication, or accessibility needs.

b. Information collected automatically

• Basic analytics: page views, clicks, and general traffic patterns.

• Your IP address, browser type, and device information for security and optimization.

c. Information from third parties

• If you connect with us through external platforms (like scheduling, billing, or project management tools), we may receive the information you provide there so we can serve you better.

2. How We Use Your Information

We use your information to:

• Deliver and manage our services.

• Send updates, newsletters, or offers (only if you’ve opted in).

• Improve our website, workflow, and client experience.

• Respond to messages, requests, or questions.

• Maintain security and prevent misuse of our site.

We will never sell your information to third parties.

3. Sharing Your Information

We only share your data when necessary:

• With service providers (like email platforms, project tools, or payment processors) to run our services smoothly.

• If required by law or to protect our legal rights and safety.

• With your consent, if you ask us to share something.

4. Data Retention

We keep your information only as long as necessary for the purposes listed above — and as required by law. When no longer needed, we securely delete or anonymize it.

5. Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience on our site. You can adjust your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

Under BC’s PIPA and applicable Canadian privacy laws, you have the right to:

• Access and request corrections to your personal information.

• Withdraw consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions.

• File a complaint with the Office of the Information and Privacy Commissioner for British Columbia if you believe your privacy rights have been violated.

To make a request, email hello@pulsiveparty.com

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% secure, we take privacy and security seriously.

8. Children’s Privacy

Our services are not intended for children under 16. We don’t knowingly collect data from minors. If we do by mistake, contact us so we can remove it.

9. Updates to This Policy

We may update this policy from time to time. If significant changes are made, we’ll update the “Effective Date” and notify you if you’re subscribed to updates.

10. Governing Law

This policy and any related disputes are governed by the laws of British Columbia and applicable federal laws of Canada.

Contact Us

Email: hello@pulsiveparty.com

Mailing Address: Vancouver, BC